WAREHOUSE PHOTOS

Litbuy QC & Custom Photos

See what arrived, ask for the view you need, and understand what a photograph can actually answer.

WHEN THE PHOTOS APPEAR

After arrival.
Before you ship.

Litbuy inspects purchases after they reach its warehouse. The inspection photos belong to that received item, so they are a different kind of information from the seller’s catalogue images.

Start with the question you have

Is this the colour and size you ordered? Is an obvious part missing? Does the view show the area you wanted to see? Give each image a specific job rather than treating the whole photo set as a quality score.

For a community haul or a shared QC photo, the pictured item belongs to someone else’s order. It can suggest a useful detail to look at, but your own order’s photos are the ones to use for a shipping decision.

Three kinds of product information

InformationWhat it helps withWhere its limits matter
Regular inspection photosAn overall look at the received item and visible differences from the order.Photos do not establish authenticity, long-term durability or how a garment feels.
Custom PhotosA shopper-specified angle, area or measurement that regular photos leave unclear.Ask for something visible and precise. A close-up still cannot prove hidden performance.
A functional testWhether an electrical item works when powered on.Litbuy’s electronics inspection covers visible condition and included accessories; it does not power devices on to test functionality.

ASK FOR A USEFUL VIEW

One unanswered detail
can need one extra photo.

Custom Photos is Litbuy’s service for images taken to your requirements. Review the Custom Photos fee before requesting an additional image, and choose the view that answers your question.

The garment measurement is missing

A useful request names the dimension and how to show it: “Please lay the shirt flat and photograph the chest width with a tape measure from underarm to underarm.”

A bag detail is hard to see

Name the exact area, such as the inside pocket, strap attachment or zip pull. A well-lit close-up of that area is more useful than another whole-bag photo.

The colour looks different

Lighting and screens can change how colours look. Ask for another view if the existing photos leave a clear question, while allowing for the difference between a photo and seeing the item in person.

The photos already answer my question

There is no need to turn every order into a long photo request. If the relevant size label, item and visible condition are clear, you can use that information to decide whether to keep the item or raise a concern before shipping.